Privacy Policy

BranchLab Inc. (“BranchLab” or “We“) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we do or do not collect through our website (our “Site”) and any products or services we offer or provide (our “Services”). 

It does not apply to information collected by: 

  • Us offline or through any other means, including on any other website operated by us or any third party; or 
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site, or that you may share directly with a third party or other users via Site features  

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site or Services. By accessing or using our Site or Services, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Site or Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

1. Information We Collect About You and How We Collect It 

We collect several types of information (“Personal Information’’) from and about users of our Site, including:  

  • Identifiers (such as your full name, e-mail address, telephone number); 
  • Professional or employment-related information (such as employer, job title, occupation, specialty, years of experience, current or past job history) 

We collect this information: 

  • Directly from you when you provide it to us. 

BranchLab does not collect, access or process personally identifiable information (PII) or protected health information (PHI). as part of our Services. Our Services use de-identified and/or aggregated datasets, which are not capable of identifying individuals or households. 

BranchLab does not: 

  • Track users across sites 
  • Use behavioral advertising 
  • Create profiles from user activity 
  • Use or sell any personal data 

2. Information That May Be Collected Automatically 

 BranchLab does not actively collect any personal or technical data when you access our Site or Services. 

However, certain non-identifiable technical information (e.g., IP address, browser type, device information, date/time of visit) may be passively collected by our web hosting provider or other infrastructure providers in the course of operating and securing the Site and Services. This data is used solely for performance, security, or troubleshooting purposes and is not accessed, stored, or used by BranchLab. 

3. How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information: 

  • To present our Site and its contents to you. 
  • To fulfill any other purpose for which you provide it. 
  • To notify you about changes to our Site or Services. 
  • To allow you to participate in interactive features on our Site or Services (e.g., chat, messaging, or displaying your profile). 
  • In any other way we may describe when you provide the information. 
  • For any other purpose with your consent. 

3. Disclosure of Your Information 

We may disclose personal information that we collect or you provide as described in this privacy policy: 

  • To fulfill the purpose for which you provide it. For example, if you give us an email address to make a referral, we will transmit the contents of the referral email to the recipients. 
  • For any other purpose disclosed by us when you provide the information. 
  • With your consent. 

We may also disclose your personal information: 

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. 
  • To enforce or apply the BranchLab Terms of Use, Subscription Terms and Conditions, and other agreements, including for billing and collection purposes. 
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of BranchLab, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 

4. Choices About How We Use and Disclose Your Information 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 

5. Accessing and Correcting Your Information 

You may also email us at [email protected] to request access to, correct, or delete any personal information that you have provided to us. In some cases, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. 

6. Children’s Privacy 

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children, and will delete any such data if identified. 

7. Your Privacy Rights Under State Laws 

Residents of California, Colorado, Connecticut, Utah, Virginia, Washington, Nevada, and Florida may have certain rights under applicable privacy laws, including: 

  • The right to know what personal data (if any) has been collected 
  • The right to request deletion or correction of that data 
  • The right to opt out of the sale or sharing of personal data 

To exercise these rights, please contact us here. We will verify your identity before processing such requests as required by law. 

Since BranchLab does not collect or retain personal information as part of our Services, these rights generally do not apply. However, we are committed to compliance and will honor any valid, verifiable request. 

8. Exercising Your Rights to Know or Delete 

If you believe BranchLab may have received your personal information in error, or wish to make a request to access or delete information, you may contact us at: 

Email: [email protected]

We may need to verify your identity before processing any request. You may only submit two such requests within a 12-month period. 

9. Changes to Our Privacy Policy 

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Site home page. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes. 

10. Contact Information 

To ask questions or comment about this privacy policy and our privacy practices, contact us at [email protected]. 

This policy was last updated August 1st, 2025.